Ministers knew about UK passport helpline

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Warnings about the “unsatisfactory” performance of the private firm running the beleaguered Passport Office advice line were made to government ministers more than a year ago, it can be revealed.

Teleperformance, a French-owned multinational, failed to meet targets for responding to calls and emails as early as May 2021, according to official documents seen by the Observer.

 

 

 

HIDAYAT TV Official
www.hidayattv.uk

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